Position Overview

A leading provider of diesel engine and equipment repair components is seeking a Parts Counter Sales Specialist to support a high-volume parts and service operation in Fort Lauderdale.

This role is responsible for driving parts sales across multiple verticals including marine, on-highway, industrial, and other diesel applications. In addition to parts sales, this individual will support the service operation by writing work orders and helping coordinate activity within the FIE shop.

This is a hybrid role combining sales, operations support, and customer interaction. Success requires urgency, mechanical curiosity, and the ability to translate customer needs into revenue while keeping service work flowing.

Key Responsibilities

• Support walk-in, phone, and account-based parts sales across all business verticals
• Identify and source parts for a wide range of diesel applications, not limited to marine
• Drive revenue through upselling, cross-selling, and proactive customer engagement
• Build relationships with technicians, fleet customers, and repeat buyers
• Write and manage service orders for the FIE shop (approximately 30% of role)
• Coordinate between customers, parts inventory, and service technicians to ensure timely job completion
• Track open orders, manage backorders, and maintain clear customer communication
• Process orders, invoicing, and system transactions accurately
• Maintain an organized, professional, and efficient counter environment

What We’re Looking For

• Experience in parts sales, counter sales, or inside sales within diesel, automotive, heavy-duty, or related industries
• Mechanical aptitude and ability to understand parts applications across multiple verticals
• Comfortable balancing sales responsibilities with service order coordination
• Strong communication skills with both customers and internal teams
• Ability to operate with urgency in a fast-paced, service-driven environment
• Organized, detail-oriented, and reliable with follow-through
• Experience with parts systems, ERP, or shop management systems is a plus

What Success Looks Like

• Parts revenue grows because you actively engage customers, not just react to them
• The FIE shop runs smoothly with clear, accurate service orders
• Customers trust you and come back because you solve problems quickly
• Technicians get what they need without delays or confusion

Compensation

• Competitive hourly rate based on experience
• Incentive opportunities tied to parts sales and performance
• Clear path for growth into outside sales or territory roles

Why This Role Matters

This role directly impacts both revenue and operational flow. The right person will increase parts sales across all verticals while ensuring the service shop operates efficiently and without bottlenecks.